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Campaign Management
 
 
Start cross-channel campaigns within weeks of signing up
 
Generate real time, comprehensive campaign reports. Exploit cross-channel interdependencies
 
Use real-time information to optimize your campaign while it is in progress to increase the return on your marketing dollars
 
Centrally manage content across multiple digital channels in real-time, avoiding expensive mistakes and increasing quality control
 
E-mail Marketing
 
 
Schedule and track email delivery, from transmission to customer action, in real time
 
Send dynamically generated e-mail messages in their native format: plain text, rich text or HTML, based on segmentation profile and re-usable content assets
 
Organize, cleanse and manage e-mail lists, validate e-mail addresses, remove hard bounces automatically after N occurrences.
 
Manage compliance against your customers' opt-in/opt-out preferences
 
Trigger communications based on behaviors observed in other digital channels
 
Call center
 
 
Outbound calls management
 
Inbound calls management
 
Knowledge Base
 
Customer Data Integration
 
 
Leverage your CRM investment to increase the return of your digital spend
 
Integrate data from different sources on a real-time, daily or weekly basis
 
Segment and target your offers using a complete view of all customer interactions
 
Increase accuracy for prospect matching
 
Control customer touch points using one solution
 
Generate a full 360 degree view of your customers
 
Easy-to-use Segmentation Interface for non-technical users
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